BPO Rankings: 13 | Sutherland Global Service: Expansion Mode

This New York-based BPO major has 67% of its workforce based out of India,
and manages clients in 14 locations spread across USA, Canada, India and the
Philippines. Sutherland's clients include big names from across
verticals-banking and financial services, retail, IT and communications.

Expansion seemed to be the flavor for the company last fiscal. It not only
set up its operations in Manila, but also scaled it up to 750 employees by March
2006. Sutherland strengthened its presence in Europe by setting up a new
subsidiary in London. It also started recruiting local talent to suit the
European-specific outsourcing needs.

• A $30 mn private equity investment from Stanchart
• Sutherland chairman & CEO Dilip Vellodi honored with Golden Globe
  award for outstanding achievement

This was followed by the India expansion plans-a new facility in Chennai
and a service delivery and training center infrastructure, on 25 acres, in
Kochi.

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Chairman & CEO: Dilip Vellodi

l Start-up
Year: 1986 l Processes: Business process
consulting, account management, customer service and technology support l
Employees: 8,000 l Seats: 2,800
l Facilities: 2 l Address: #
383, Velachery-Tambaram Main Road, Velachery, Chennai 600042 l
Tel: 52007884 l Fax: 42048329 l
Website: www.suth.com