What do you call a person who sneaks on his colleague or
boss? Okay, there are many names for that. But what if that colleague is
siphoning off money from the company? Or the boss is harassing his team,
verbally, or even sexually? Something is happening that goes against the very
grain of the company's culture, its values, its code of business conduct?
Very often peers know about wrong doings much earlier. And
in order to use this knowledge effectively many organizations have been adopting
a whistle blower policy.
In India SEBI has made amendments to its Clause 49 of the
Listing Agreement-and made it a non-mandatory requirement for companies
getting listed to have a whistle blowing policy. Infosys, Reliance, Wipro, Tata
Motors, Tube Investments India and many others have it. The Law Ministry has
also been working on a whistle blower bill for a while now.
For whistle blowing to work, companies need to put in place a value system and a leadership that sets an example |
Indian companies working in global environments have a
great need for it. After the Enron whistle blowing case, the US government
pushed the Sarbanes Oxley Act into place, which makes it mandatory for a listed
company to have a policy to protect whistle blowers, and encourage an
environment where unethical behavior is not tolerated. As Indian companies join
the world mainstream, they will have to put checks in place to stop unethical
behavior and conform to international best practices.
But there are concerns.
Will such a policy weaken the trust that exists in all
organizations? Will it open the floodgates for malicious allegations? If there
is a malicious allegation how will it be recognized and what will be the action
against the person making it?
However, many companies have also expressed serious concern
over the fact that this would undermine the trust that exists in companies,
affect team performance, and impact the growth of the industry.
What happens in case the complaint has to go to court? Or
is the person against whom allegations have been made decides to go to court?
Will the internal investigations hold value? And will the creaking judicial
system be able to handle cases in a reasonable time?
Clearly there are many other support systems required to
make whistle blowing work effectively. And foremost amongst them is the need for
a value system and a leadership that sets an example. Far too often employees
are expected to be unethical in dealings outside the organization but absolutely
clean inside. That simply does not work.
Otherwise, the situation could be similar to what I saw as
I coming in to work today. There was this traffic intersection where the signals
had broken down and a car had stalled in the rain. There was a lone traffic
warden blowing his own whistle and trying to put some semblance of order in the
madness. His attempts were largely unsuccessful. Sure there was a whistle and
someone was blowing it pretty hard. But without the basic traffic discipline
being followed it was just not working.