Blended Learning

DQI Bureau
New Update

While Instructor-led training offers rich interactivity, eLearning has

advantages in cost structures. With this realization, organizations are

increasingly opting for hybrid learning-also referred to as the blended

approach. Deciding the right hybrid learning solution is very critical.


Let us begin with the choices that we have:

  • Selecting the media for delivery-options can be classroom trainings, WBT,

    CBT, chat, email, Webinars, etc.
  • Selecting the mode of learning-options can be synchronous community

    based learning or asynchronous self paced learning.

Enterprises need to blend the two options keeping in mind

various factors: scalability, culture, type of content, cost and learning




With most enterprises going global, there is a need to create training that

can be administered to an audience that is dispersed and large. Any learning

framework should be able to address how it can be scaled to meet this need.


One of the important issues is the learning culture of the audience, which

is based on the learning culture of the organization. Some issues that impact

the decision are: since most people are used to traditional classroom training,

they think that is the only way to learn.

Type of content

Behaviour-related learning, which combines eLearning with Instructor-led
training, answers the shortcomings of eLearning in illustrating subtle

differences in social behaviors and in teaching social skills such as teamwork

and acceptance of diversity.



Combining different delivery modes has the potential to balance out and

optimize the learning program development and deployment cost and time. Various

options have different cost structures. Let us look at some:

  • Instructor-led training: Even though development costs

    are low, delivery cost is high. The variables that affect the cost are

    building infrastructure and executive travel.

  • CD-ROM: High development cost with low delivery cost.

    However, upgrades can be very expensive.

  • Web based training (WBT): High development cost with low

    delivery cost

  • Low-bandwidth Internet (LBI): With the use of tools like

    Webinars, chat, and expert answers, development and deployment costs are


Learning through integration

Contact sessions with a human expert are effective for learners in specific

situations. But, for these, classroom sessions need to be pitched somewhere

close to the lowest common denominator of the audience. The second issue deals

with the pace of learning.


Where, one way of dealing with heterogeneous knowledge profiles is to make

them go through self-paced learning the other is to let each one operate through

an individualized learning plan.

In one-on-one sessions, because a single individual is in question, audience

diversity is unimportant. What is important is that the learners are aware of

their own progress and the stated purpose of the session. The Learning Plan

takes care of that. Also learners' specific remediation needs are taken care

of by the fact that the learning plan can be revised. The fact that these can be

conducted on the web, if required, make it possible to have them more frequently

than is physically possible.

Source:-Namit Kishore,