The biggest piece of the puzzle in the digital transformation story is bringing in cultural change

—DARSHAN APPAYANNA CIO and Knowledge Officer & CISO Happiest Minds Technologies
Darshan Appayanna

Going Digital – what does it mean to you and your organization?

We have been a digital native company so there was no transition to be made to digital. Our approach right from the beginning has been to be in the forefront of leveraging cutting-edge technology to help in our operations and execution. We believe in not re-inventing the wheel but knitting complementary technologies to provide our users a unique customized relevant experience

What is your Digital Transformation plan, strategy and the deliverables you expect or already coming in?

We don’t have a transformation plan as we never had to deal with legacy issues. However, having said that the biggest piece of the puzzle in the digital transformation story is bringing in cultural change. DT needs an open collaborative culture where sharing, communication, and self-help becomes part of the DNA.

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