Bes Top 20: Citrix R&D India: Eye on Performance

Citrix believes in enablement and engagement than entitlement. According to the company, the role of the HR is to act and be a catalyst and let the performance talk. Interestingly, the team empowers the fellow employees to form a committee to decide on things like transport, food, and various other facilities. It provides 2 days of paid leaves in a year dedicated for social work and volunteering. It is also investing for funding the start-ups that could become prospective business partners of the company.

It has worked in building performance management systems, where it organizes coaching conversations, technical mentoring. The India R&D center scored higher than many of the other centers from the global employee survey.

Citrix follows a rigorous process of talent acquisition, where roughly out of 100 profiles submitted for interview only 5 make it to the final. It visits only top 150 colleges. As a typical research center, it maintains flexible working hours, casual dressing, affable work environment, zero attendance, and puts emphasis on leadership building and institutional learning. Spread in 3 different locations within Bengaluru, Citrix has total capacity of 13,000 employees. One of the major drivers of employee passions is the work content. As a part of the company, employees get to work and develop solutions on and around virtualization.

Citrix gained points in similar areas like company culture, salary, people, preferred employer. IT also gained marginally in the employee score over the previous year. Where it faltered were gender inclusivity, training, and defining a clear roadmap. According to the employee, it lacked transparency in processes, women participation, technical training, a grievance redressal cell. According to Citrix, at times, being a part of the global team becomes challenging when the control lies in other hands. The company follows a matrix where the division is answerable to their team leaders, sitting in the headquarters. Having said that they claim that the loopholes had long been identified and as planned, they were looking forward to filling these gaps by coming year. It already has a process in place for emergency situationwomen counseling.