British entrepreneur Richard Branson is turning his Virgin Group empire–170
or so businesses–virtual. He has set up virgin.com as the Web portal for his
online businesses, everything from booking airline tickets to buying wine. Here’s
a sampling.
Virgin Atlantic Airways
This is Virgin’s biggest online moneymaker. The airline user the Net to
sell tickets and to cut inventory costs by ordering spare parts as needed over
the Web instead of stocking them in a warehouse.
Virgin Mobile
The joint venture with Deutsche Telekom’s cellular company, One 2 One, was
launched in November, 1999. Virgin Mobile has 548,000 customers in Britain and
is expanding to Australia and Southeast Asia. Customers get mobile-phone
service, e-mail, and online services such as dining tips.
Virgintravelstore.com
The online travel agency launched in December. Netizens can book everything
from airline flights to hotel rooms to guided tours from a wide selection of
travel companies, including Virgin.
Virgin Cars
A virtual showroom where consumers can compare models before buying online at
prices 17% cheaper than traditional dealerships. Buyers get maintenance thrown
in and can arrange financing, as well as sell their existing car on the site.
Since its June launch, 1950 cars have been sold.
Virgin Money
The financial service, launched in June, is similar to Charles Schwab.
Besides online trading, users get financial info and can compare every financial
product available on the market–not just Virgin’s.
Radiofreevirgin.com
The free digital radio tuner, when downloaded to a PC, gives listeners
CD-quality music from 50 Net channels. Launched in the U.S. in February, the
site boasts 500,000 user and hopes to go global.
Virgin Energy
The Internet-based gas and electricity supplier went live in July. The
venture, 25% owned by London Electricity, has attracted 5,500 consumers and
plans to roll out across Europe. Customers who haven’t saved money after
switching will receive a refund of the difference plus 20%.
Virgin Direct
Along with partners, Virgin sells insurance, mortgages, and investment funds.
It has more than 1 million customers and $4 billion in assets. Losses in 1999
were around $35 million, with a goal to break even in 2000.
Thetrainline.com
It was started in February,1999, as a joint venture with British Transport
Company Stagecoach. The site sells tickets for Britain’s 23 train operators,
has 1.8 million users, and is adding 55,000 new ones each week. It expects to
break even by next October.