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Bank of Baroda: SOA-king in the IT Outsourcing Wave

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DQI Bureau
New Update

One positive fallout of BoI's deal with HP was that it spurred other PSU

banks to join the IT outsourcing bandwagon. Bank of Baroda (BoB) came to the

party by selecting HP as its strategic IT partner for its technology-enabled

business transformation project. Once completed, the project would deliver a

uniform, portal-based IT infrastructure covering BoB's domestic and

international operations.

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Today, HP is implementing and managing an enterprise-wide, service-oriented

architecture that would include integrated deployment of more than 40

applications such as Finacle core banking, phone banking, Internet banking,

delivery-channel integration, risk and performance management (from Crisil); as

well as CRM, data warehousing, global treasury, HRMS, and cheque truncation

systems. It is also designing, building, and managing tier III data centers that

help BoB in meeting its storage and connectivity requirements, as well as DR and

BC (business continuity) capabilities plus network management.

The single, portal-based IT infrastructure would finally enable its 25 mn

customers with access to banking and financial services anytime, throughout the

world through multiple delivery channels like Internet banking and call centers,

ATMs and transaction kiosks. Besides core banking, BoB's support applications

are based on the Oracle business suite, while a mix of applications from Logica

and Oracle (OFSA) handle the regulatory conformance.

In the first phase, BoB hopes to rollout the project to 650 out of its 1920

branches, of which the pilot on 150 branches is supposed to be over this year.

The deal is supposed to have a five-year life (or till BoB acquires adequate

proficiency to handle its IT requirements). BoB has already embarked on this

endeavor by appointing Gartner for business and technology consulting.

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