/dq/media/post_banners/wp-content/uploads/2023/04/oie-2611431HwhlQ79U.jpg)
You've heard of ChatGPT, a sophisticated chatbot that is revolutionising the way we hunt for jobs and even the way we work. You've probably used ChatGPT to see what it can do for you, whether creating a travel schedule, a presentation outline, or a code draft.
Despite ChatGPT's vast potential, we must also talk about its limitations in the workplace. It still has some shortcomings as a technology. Many businesses are breaking on ChatGPT and other generative AI technologies for fear of abuse.
Even if your employer hasn't explicitly forbidden ChatGPT, it's crucial to be aware of the blunders that can jeopardise your career. The items on the following list should be avoided when using ChatGPT for work-related tasks, along with potential fixes to help you stay clear of each possible pitfall.
ChatGPT mistakes to avoid at work
Believing everything, ChatGPT says is true.
It takes little time to use ChatGPT to realise that it's not the all-knowing supercomputer that some people would believe it to be. The software has produced biassed or prejudiced content, comedically erroneous information, and hallucinations.
Because of this, it's critical to proofread and cross-reference anything ChatGPT writes thoroughly. Otherwise, your supervisor might wonder if you're also having hallucinations. Double-check the information after getting it from ChatGPT using other web resources, such as plagiarism detectors. List each assertion made in the text, then conduct a short search to confirm it using only reliable sources.
Ask a coworker or employer to serve as an extra set of eyes. Peer reviews are also a very effective technique to help sort out any misleading information. Be as thorough as possible in your review because a false claim could harm your professional reputation.
Using ChatGPT rather than improving your skills
Numerous issues can arise if ChatGPT usage becomes overly dependent. The software could occasionally not be accessible because of bugs or technical problems. As was previously said, your business may elect to forbid ChatGPT usage entirely.
It may be easier for you to acquire these crucial abilities if you rely on ChatGPT for tasks related to your career, such as composing emails, handling customer service inquiries, or organising information. Consider using ChatGPT to discuss solutions or advise on pathways rather than attempting to use it as a problem-solver. This will increase your effectiveness and efficiency when working towards a solution.
Replacing face-to-face interaction with ChatGPT
Specific job duties just cannot be substituted by artificial intelligence. These comprise circumstances where soft skills are essential, such as assisting with employee training at your business, handling a dispute, or responding to a client issue. ChatGPT cannot replace a firm handshake, eye contact, genuine connection, or empathy.
Despite all this, ChatGPT continues to be one of the most talked-about workplace technologies, and businesses are undoubtedly paying attention. Nine out of 10 hiring businesses, according to a poll by Resume Builder, prefer candidates with ChatGPT expertise.
Letting ChatGPT take care of your work
It's crucial to keep in mind that generative AI, like ChatGPT, functions similarly to a search engine. As a result, it is totally dependent on the data it can access and will just repeat already published data rather than creating something new.
Because of this, ChatGPT should only be used as a tool and not as a substitute for actual employees. It cannot formulate moral judgments, critical thought, or genuinely novel or innovative ideas. You still have to do that!
Do some quick research on the constraints of generative AI to better understand what it may or may not be able to do for you before asking ChatGPT for help with a task or project. To make sure you're making the most of your time and effort, look up ChatGPT recommended practices. Only submit ChatGPT data after carefully examining it.
Assuming your private information is secure
OpenAI likely uses anything you input into ChatGPT to enhance the programme over time. The platform is susceptible to bugs, which led to the outage on 20 March. Some users were able to examine the chat history of other users thanks to a defect in an open-source library. Additionally, some users' payment-related information was made public by the flaw.
Although this flaw was minor in the great scheme of things, workers who handle sensitive data should exercise caution. Open-source libraries have been a growing target for threat actors, with attacks rising by 742% since 2019.
Think twice before entering any personal information onto the AI chatbot, such as your complete name, company name, phone number, or address, to secure yourself and your job. Do not use ChatGPT for NSFW reasons or any NSFW language. Consider requesting a temporary company card or a highly secure payment platform from your manager or HR if you're utilising ChatGPT for business-related transactions.
To further increase overall data security, think about working on a device that supports a VPN. Ensure your device's firewall is operational and up to date, just as you should with your browser's firewall. Verify again that your virus protection software is turned on, and routinely clear your cache to eliminate any potential viruses. Avoid using public Wi-Fi access points, connecting to strange websites, or opening dubious emails. Please get in touch with your IT department right away if you experience any issues.