Ajuba: Healthy Satisfaction

Reasons
for Joining
“Strongly
agree”
Score Industry
Rank
Good
work environment
77 2
High
growth opportunity
61 5
Salary
is good
53 3
“Strongly
agree”
Score Industry
Rank
Salary 35 10
No
growth opportunity/lack of promotions
33 9
For
higher education
28 4
Reasons
for Stress
  Score Industry Rank
Health
issues
27 3
Travel
time
23 9
Long
working hours
19 8
Types
of Illnesses
  Score Industry
Rank
Sleeping
disorder
27 11
Digestive
system-related disorder
14 11
Eyesight
problem
13 10
What
They Say
I
would definitely recommend this company to a close friend
95%
My
colleagues help me when I need them
95%
My
relationship with my peers makes for a better work environment
95%
I
have fun working here
94%

Riding
high on crucial factors like overall satisfaction with the company, culture,
salary and career growth among its employees, Ajuba has been able to secure its
position among the top three. Ajuba may be a surprise at #3, but its employees
seem to be a happy lot voting their company high on many of the employee
satisfaction parameters. The company enjoys the second highest position when it
comes to overall satisfaction with the company. Its score of 8.7 is also much
higher than the industry average score of eight points.

Ajuba, which offers healthcare revenue cycle outsourcing and
contact center services to clients in the US and UK, ranked second highest on
the crucial factor of salary and compensation, with a score of 8.2. The company’s
scorecard reads impressive on all major parameters like company image, company
culture, job content/growth, training, appraisal system and people. While it is
tied up with iSeva on the top position for company culture, it has managed to
bag the second position on other counts.

The feel good for the company does not stop here. When asked
whether they would leave this job if another reputed company offered a job with
a 20% hike in salary, a mere 8.4% of the respondents replied in the affirmative.
This is the lowest percentage of employees among all the top 11 companies
featuring in the survey. This shows a highly loyal employee base.

Among the key reasons for joining Ajuba, employees ranked
factors like good work environment, high growth opportunity, good salary, good
benefits and job content. Only 15% of the employees said that ‘working in this
company is a short-term job opportunity’. Standing at #9 on this count, is not
a good position to be in considering that there are eight more companies, which
have lesser number of employees eyeing their jobs with their respective
companies as short-term opportunities.

Ajuba will need to work towards this issue in order to contain
attrition.

However, on the flip side, the company lacks a little when it
comes to its women employees. It ranks fifth when it comes to sensitivity to
women employees. Considering that women constitute a considerable proportion of
the industry’s workforce, Ajuba needs to really work hard on improving its
image among its women staff.

The top factors for leaving the organization include salary, no
growth opportunity/lack of promotion, higher education, and physical strain.
However, as compared to the industry score of around 56.4% of all the employees
terming salary as the reason for leaving, in the case of Ajuba only around 35%
of the workforce termed salary as the main reason for leaving.

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