Ajuba: Healthy Satisfaction

Riding

high on crucial factors like overall satisfaction with the company, culture,

salary and career growth among its employees, Ajuba has been able to secure its

position among the top three. Ajuba may be a surprise at #3, but its employees

seem to be a happy lot voting their company high on many of the employee

satisfaction parameters. The company enjoys the second highest position when it

comes to overall satisfaction with the company. Its score of 8.7 is also much

higher than the industry average score of eight points.

Ajuba, which offers healthcare revenue cycle outsourcing and

contact center services to clients in the US and UK, ranked second highest on

the crucial factor of salary and compensation, with a score of 8.2. The company's

scorecard reads impressive on all major parameters like company image, company

culture, job content/growth, training, appraisal system and people. While it is

tied up with iSeva on the top position for company culture, it has managed to

bag the second position on other counts.

The feel good for the company does not stop here. When asked

whether they would leave this job if another reputed company offered a job with

a 20% hike in salary, a mere 8.4% of the respondents replied in the affirmative.

This is the lowest percentage of employees among all the top 11 companies

featuring in the survey. This shows a highly loyal employee base.

Among the key reasons for joining Ajuba, employees ranked

factors like good work environment, high growth opportunity, good salary, good

benefits and job content. Only 15% of the employees said that 'working in this

company is a short-term job opportunity'. Standing at #9 on this count, is not

a good position to be in considering that there are eight more companies, which

have lesser number of employees eyeing their jobs with their respective

companies as short-term opportunities.

Ajuba will need to work towards this issue in order to contain

attrition.

However, on the flip side, the company lacks a little when it

comes to its women employees. It ranks fifth when it comes to sensitivity to

women employees. Considering that women constitute a considerable proportion of

the industry's workforce, Ajuba needs to really work hard on improving its

image among its women staff.

The top factors for leaving the organization include salary, no

growth opportunity/lack of promotion, higher education, and physical strain.

However, as compared to the industry score of around 56.4% of all the employees

terming salary as the reason for leaving, in the case of Ajuba only around 35%

of the workforce termed salary as the main reason for leaving.