Airtel announces free incoming calls on international roaming

Bharti Airtel (“Airtel”), India’s largest telecommunications services provider, today announced the launch of its new International Roaming (IR) packs that redefine the value proposition for customers traveling abroad.

With the new IR packs, customers will have the convenience of carrying their India mobile number wherever they go and stay connected 24×7 without having to worry about high call and data charges. The packs will be available to both postpaid and prepaid customers.

No Bill Shocks

Airtel’s new IR packs offer free incoming calls, free texts to India and ample data benefits along with free India calling minutes across all popular destinations. Now customers do not have to think twice before taking calls or calling their loved ones back home from their Airtel mobile when traveling overseas. Charges for calls to India and local in-country calls have been reduced to as low as Rs. 3/min across popular destinations.

Airtel also announced that post the exhaustion of pack data benefits, international roaming data will now be charged at just Rs. 3/MB, a reduction of 99% from Rs. 650/MB, so that customers can enjoy uninterrupted data usage without having to worry about bill charges. Customers can continue accessing their emails, social media, and websites on the go in a secure manner without having to wait for public wi-fi or free access.

Flexibility and Convenience

The IR packs, which are available for all popular global destinations, come with validity of one day and 30 days, giving customers greater flexibility to plan their communication budgets when traveling overseas.

One day IR pack: The one day pack is designed for short/quick international trips and for appx. $10 customers can stay connected through their travel. This pack is particularly useful for business travelers who may be traveling to multiple destinations for very short durations.

30 days IR pack: The 30 days pack offers connectivity through long duration trips for appx. $75 and is loaded with data and India calling benefits. This offers seamless connectivity during single country business trips/vacation of up to a month.

10 days IR pack: With the holiday season around the corner, Airtel plans to launch a $45 medium duration pack with 10 days validity by middle of October 2016.

Airtel’s New IR Packs

Benefits/CountryUS ,CanadaUKSingaporeUAE
Pack Rental4999649499964924994993999649
Incoming callsFree  FreeFree  Free  FreeFree  400100
Data3GB300 MB3GB300 MB3GB300 MB3GB1GB
Free mins. to India400100400100400100400100
SMS – IndiaFree  FreeFreeFreeFreeFreeFreeFree
Data – post pack benefits(Rs/MB)33333333
Outgoing – India (Rs/min)3333331010
Outgoing – Local (Rs/min)3333331010
Validity (days)301301301301

The Rs 4999 (appx. $75) pack for US, Canada with 30 days validity offers 3GB data, unlimited incoming calls, 400 minutes of calls to India, and unlimited texts to India. Post pack data charge of Rs 3/MB will apply. All Calls (post free minutes) to India & within local within destination will be charged at just Rs 3/min.

The Rs 649 (appx. $10) pack for US, Canada with one day validity offers 300 MB data, unlimited incoming calls, 100 mins of India calling, and unlimited texts to India. Post pack data charge of Rs 3 /MB will apply. All Calls (post free minutes) to India will be charged at just Rs 3/min and even all local calls within the country of travel will be charged at just Rs 3/min.

Commenting on the new plans, Mr. Ajai Puri, Director – Operations (India & South Asia), Bharti Airtel said, “The new roaming packs are in line with our commitment to provide our customers a seamless international roaming experience and great value. The number of Indians traveling overseas for leisure and business is growing rapidly and our new IR packs ensure that customers get no bill shocks and have the convenience of always keeping their phones switched on, wherever they are.”

Activating the Smart Pack is very simple and customers can activate the pack through the Airtel website, myAirtel app, USSD and Customer Contact Centers. The advantage of these packs is that customers can activate them at any time and pay only when they actually use them.

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