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After Ola Cabs, Uber too introduces number masking to protect identity of Indian passengers

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DQINDIA Online
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Uber Airtel

Just a week back, Ola Cabs had announced an initiative, wherein drivers calling from their Ola mobile devices would not be able to see the consumer’s mobile number.

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Now, Uber has announced that it has introduced a new feature for India in the form of disguised phone numbers.

In a mail sent to passengers, Uber said, "Starting today, we are rolling out our disguised phone number technology in India. This ensures that all calls between you and our driver-partners are connected using anonymous phone numbers. So while you can communicate with each other to coordinate a pick-up location, the driver will never have your personal phone number (and vice versa)."

After the infamous incident in Delhi, Uber has announced a series of initiatives for ensuring passenger safety.

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These include:

* Using Send Status riders can easily share ride details, including the specific route and estimated time of arrival, with friends or family so they can see a rider’s current GPS location and arrival time.

* Riders can also see the route on the map in the app. The real-time location is clearly marked so riders know where they are on their journey—and if they are on the right route.

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* Uber uses GPS to keep a record of where a driver goes during the ride, creating accountability and a strong incentive for good behaviour

* The in-app SOS button has been piloted in India (is available across all 22 cities) to alert the local police should a rider need immediate assistance in the event of an emergency, and connect the rider to local police by dialing ‘100’.

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