Infosys has announced a multi-year, multimillion-dollar partnership with ABN AMRO, a leading retail and commercial bank, to provide IT services for the bank’s operations. As part of this, Infosys, as one of the strategic partners of ABN AMRO, will deliver services across application development and maintenance, testing and product implementation.
Infosys, along with other strategic partners of ABN AMRO, will help the bank rationalize its IT landscape to meet its goal of becoming a leading digital bank, This will include improvements to service quality and customer experience, greater operational efficiency, employee satisfaction and agility. In this organization-wide transformation initiative, Infosys will leverage key trends in the banking industry, including industrialization and digitalization, to help ABN AMRO build innovative products and improve profitability.
Talking about the development, Frans van der Horst, Senior Managing Director, Group Chief Information Officer, ABN AMRO, said, “Our customers today are changing rapidly − they are always connected. We have to keep pace with the evolving customer needs and be at the centre of their digital lives by delivering superior, personalized and fast services anytime and anywhere. Redesigning our entire IT infrastructure efficiently and flawlessly is an intrinsic part of this journey. Infosys has been one of our partners for over a decade and brings deep understanding of our business to be a partner of our choice in driving this change.”
“Trends in industrialization and digitalization are helping the global banking industry to become more customer centric. Banks are increasingly looking at technology enablers that will help them offer innovative products and efficient services to their customers. Our knowledge of the financial services industry, combined with our long standing relationship with ABN AMRO, has helped us emerge as one of the strategic partners in the bank’s transformative journey to achieve new competitive advantages,” said, Mohit Joshi, Executive Vice President and Global Head, Financial Services.