A Sizzling Experience

Started in Mumbai in 2005, Barbeque Nation is now spread across twelve cities
in India. With this backdrop the everyday running of the restaurant faced
difficulties from an IT perspective due to the disparate and heterogeneous silo
systems, resulting in duplication of data, decreased productivity and overall
slowness in responding to customer orders and requests.

Biz Challenges

With ambitious pan-India and global expansion plans, and with a target of
100 restaurants by 2012, Barbeque Nation needed a more proactive IT backbone
that could go with its business requirements. The functional challenges like
managing a single order across multiple kitchens, extensive offers and schemes
specifically for the hospitality industry, linking of table reservations to PoS
and data replication and consolidation in an environment where restaurants are
geographically spread across in India. As a bottom-line the biggest challenge at
Barbeque Nation was to track consumption and wastage of material across all
kitchens in a single restaurant.

LS Hospitality, that was deployed by Dynamic Vertical Solutions, provided
Barbeque Nation with an end to end solution from PoS to head office. LS
Hospitality is a flexible solution for the hospitality industry with
account/stock module meshed as a single solution thereby enabling users to
leverage the custom specific processes by tweaking the solution to their unique
requirements.

LS Hospitality is very economical and does not need much hardware resources	Rakhee Nagpal, founder & MD, DVS

Says Sandesh Khandelwal, deputy GM commercial and projects, Barbeque Nation,
"We are very pleased with the LS Hospitality solution. The facility of defining
account schedules, inventory analysis reports as per the users choice provides a
very strong tool for analysis of the data. The software is very economical and
does not need much hardware resources." Adds Ashish Upadhyay, assistant manager,
IT, Barbeque Nation, "The solution is very user friendly and minimizes
dependency of the technical staff. The degree of customization this solution
offered enabled us to align it with our requirements."

The deployment of this hospitality solution by a mid-sized business entity
such as Barbeque Nation shows how IT can usher in defined changes when the core
solution is built on a flexible platform so that users can do the process
specific tweaking and derive greater benefits. In the case of this enterprise
they derived a range of benefits like multiple location consumption accounting,
a replenishment system tuned to its business model, meal planning across
multiple kitchensfor instance the head chef plans for the day and it is
distributed to each respective kitchen on the basis of recipes. Other benefits
like location wise purchase price and reservation functionalities greatly
improved the restaurants efficiencies in meeting the business challenges and
the service levels.

Rakhee Nagpal, DVS founder and managing director sums it up, "We are happy to
have partnered with Barbeque Nation in this successful implementation. Barbeque
Nation is a company poised for growth and as a technology partner, it was our
responsibility to provide them with a localized solution that would do away with
the dissimilarity in the existing system."

Shrikanth G

shrikanthg@cybermedia.co.in