To get the right information at the right time, L&T Infotech began to develop its enterprise social networking solution CliquePoint.
CliquePoint has a ‘personal collaboration’ feature which provides people with comprehensive tools such as micro-blogs, blogs, and wikis, enabling them to connect and follow others, and also help them track relevant business events.
Employees can subscribe and follow important events from their line of business (LOB) systems and collaborate over CliquePoint. Employees also have the ability to create a venture, which is a closed transient community for collaboration.
With this, employees are not only accessing relevant information but also find relevant people and make connections. With more and more employees accessing the solution, the usage of email has reduced by 50% while user productivity has improved by 20%. Time for query resolution, reviews, planning and requirement management has reduced significantly leading to overall reduction in time to market in the range of 10-15%.