3i Infotech : Mastering Risk Mitigation

3i Infotech continued with its risk mitigation strategy with less
concentration on western markets and an increased focus on the emerging MEARC
markets (Middle East, Africa, Russia and CIS region) and Asia. It saw good
traction in insurance, ERP and banking, and grew by almost 30%. To further
spearhead this growth, Pankaj Chawla took over as the new COO of the region.

While 38% growth came through the organic route, the balance came from
various acquisitions in the product and BPO domain, including that of Regulus
which started contributing significantly to revenues despite the market
downturn. Despite multiple acquisitions, the company managed to smoothly
integrate all the acquired entities and successfully retained majority of the
CEOs.

The next high growth market for 3i was the Far East countries such as
Malaysia, Thailand, Vietnam, and Australia. In the US, 3i forayed into the
generic imaging solutions which resulted in 20% growth in its imaging business.

It won a contract to set up 12,000 CSCs across the country in UP, Tamil Nadu,
Haryana, Gujarat and Goa. It was however on the domestic front, especially where
3i Infotech took rapid strides. The company also bagged the license and rolled
out eMudhra digital signatures being offered to retail customers. Amlock, 3is
anti money laundering solution, was adopted by Bank of India.