24/7 customer

Kicked off European operations Doubled headcount to 1,110 employees

THIS Bangalore-based contact center set up a network operating center-—its
second–in the US and kickstarted Six Sigma projects, even as it doubled the
headcount to 1,110. Interestingly, it launched European operations with a sales
and marketing office in London. 24/7 handles both inbound and outbound voice,
telemarketing, e-mail and live chat-based customer support services for its
clients, including business process outsourcing.

Founder & CEO: PV Kannan Start-up year: 2000 Products & services: Back-office services Branches: 2 Address: First Floor, Creator International Tech Park, Whitefield, Bangalore 560066 Tel: 8410775 Website: www.247customer.com