1986-1995: Framing Policies

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DQI Bureau
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1986

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  • Government announces the first software policy on December
    19; few key guidelines include making the export commitment of software
    exporters more stringent, defines software exports as 'body shopping',
    de-licenses the domestic industry, lays emphasis on training and opens up
    import of software

  • Moser Baer moves away from time-keeping solutions and starts
    manufacture of floppy disks

  • TVS Electronics set up by Gopal Srinivasan with the aim of
    locally manufacturing computer peripherals.

  • Control Data Corp bags deal to manufacture supercomputers in
    India in collaboration with ECIL. DoE and NEC of Japan sign MoU to supply
    supercomputers.

  • CMC implemets project IMPRESS, an online passenger
    reservations system for the Indian Railways; it also set up Indonet-a
    countrywide data network, subsequently re-christened ITES.

  • The father-son duo of Shyam Sundar Goenka and Bharat Goenka
    launches Peutronics, later famous as Tally, India's premier accounting
    software.

1987

  • The entry of the MNCs through a host of tie-ups with Indian
    partners: Apollo through HCL, Bull through PSI Systems and DEC through
    Hinditron Computers.

  • Wipro becomes the first company to receive a DoE certificate
    for its products.

  • Siva PC launched by C Sivasankaran at an unbelievable price
    of Rs 29,000, taking the bottom out of the market.

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1988

  • Nasscom is formed, thanks to the efforts of Harish Mehta,
    Saurabh Srivastava, Prakash Ahuja and Shashi Bhatnagar, with the aim to
    become a catalyst for the growth of a software-driven IT industry in the
    country. The move was spurred by software companies who were unhappy at the
    representation being provided by MAIT.

  • Vijaya Bank becomes the first nationalized bank in the
    country to introduce ATMs.

  • Software gets complete exemption from excise duty.

  • Ramalinga Raju starts an IT venture, Satyam Computers, with
    20 people. 18 years hence, it is on the way to become India's youngest
    billion dollar entity.

1989

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  • Jack Welch meets Sam Pitroda and Jairam Ramesh over a
    breakfast meeting and the seeds of offshore outsourcing of software services
    to India were sown. GE's tryst with India started in right earnest in
    1991.

  • Electronics Commission finally abolished as the government
    realizes that its role is being duplicated by the DoE.

  • M&A starts amongst Indian companies with HCL taking over
    IDM and Modis taking over Computer Point, India's first retail computer
    chain.

1990

  • India gets its first supercomputer as the CRAY XMP-14 is
    installed at the Department of Meteorology. The saber rattling by the US
    administration however spurred India to set up C-DAC.

  • The UK-returned accountant-turned award winning documentary
    film-maker cum graphic designer Dewang Mehta is hand picked by Harish Mehta
    and appointed Executive Director of Nasscom.

  • N Vittal takes over from R Rajamani as DoE Secretary. He was
    instrumental in liberalization of the Indian computer industry. Reduction in
    telecom charges for satellite links, exemption from profit tax on software
    and services exports, zero excise rates from software sold were some of his
    recommendations.

  • DCM DP bags $11mn US order-till then the largest export
    order ever bagged by an Indian firm.

    In 1993, Infosys lists on BSE at Rs
    145 per share compared to the IPO price of Rs 95 per share.
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1991

  • Bombay-based Saha Computers & Communications becomes the
    first Indian company to manufacture laptops in the country. Zenith too
    follows soon.

  • HCL HP, another JV company between HCL and HP set up by
    Arjun Malhotra; this JV developed multi-processor Unix for HP and heralded
    HCL's entry into contract R&D.

  • VSNL Gateway Digital System installed at Delhi, Bombay and
    Calcutta. VSNL's e-mail service is launched.

1992

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  • Return of the prodigal. IBM comes back to India via Tata
    Information Systems Ltd, a 50:50 JV with the Tata Group.

  • India refuses to sign NPT with the US restricting the sale
    of advanced computers to India.

  • A Citibank employee, Rajesh Hukku, spins off a new venture
    around the bank's in-house Microbanker core banking product developed in
    India with Citibank seed fund only. COSL is born, re-christened later as i-flex
    to become India's #1 software product company.

  • DCM DP, the IT division, spun off from the DCM group and
    floated off as a separate company called DCM Data Systems.

1993

  • Visa restrictions imposed by the US Government. Instead of
    B1, you now needed to take an H1-B which was much more difficult to get.

  • Indian software professionals brought under the ambit of the
    Immigration Act of 1990. Under the Act, they would have to pay social
    security taxes amounting to 21% to the US government.

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1994

  • A seven-year old company, PCL, becomes the largest seller of
    PCs in the country, outstripping even the behemoth HCL; it also announces
    the largest public issue ever to come out of the IT industry till then. But
    first signs of trouble visible as Bikram Dasgupta quits PCL.

  • The National Telecom Policy, NTP-94, is announced. India's
    first national information highway is inaugurated.

  • John McDonald, the comptroller at American Express, is
    convinced by Raman Roy to open an operational center for Asia Pacific in
    India. The Indian BPO industry is born.

  • Wipro sets up R&D center in the US; Infosys too opens a
    US subsidiary.

  • HCL HP delivers India's first Pentium machine.

1995

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  • India's first cyber café opens at the Leela Kempinski in
    Mumbai.

  • Railway reservation system in India goes entirely online.

  • VSNL launches India's first full Internet service for
    public access, the Gateway Internet Access Service (GIAS). It was available
    immediately from Bombay, Delhi, Calcutta and Madras and subsequently Pune
    and Bangalore. Users from other locations connected through the I-NET, an
    X.25 network accessed through leased lines or at a concessional dial-up rate
    from almost anywhere.

  • S Ramadorai takes over as TCS MD from FC Kohli.

  • Apple Computer sets up a fully-owned Indian subsidiary.

  • Union Cabinet approves the formation of TRAI.