1 | TCS: The Indian MNC

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DQI Bureau
New Update

The year started for TCS with the high profile visit to its Bangalore campus
of Chinese premier Wen Jiabao.  For a company that wants to be a Top 10
global SI by 2010, last year was a landmark. TCS focused on bringing in new
domain expertise, access to new markets, and reduce dependence on US.

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After missing the BPO bus earlier, it made up ground last fiscal through its
acquisition of Comicron in Chile, and formation of Diligenta, a JV with the
Pearl Group of UK. TCS started operations in Portugal, and tied up with
companies like SAP, Microsoft, Cognos, Instantis to address emerging markets
including South Africa, Latin America, Eastern Europe, and China. To strengthen
European business, an ex-CIO of SAP was taken in.

The acquisition of Sydney-based FNS, on the other hand, enabled TCS to start
a JV with SBI called C-Edge Technologies, and become a total solutions provider
for the global banking industry.  And the acquisition of Tata Infotech,
which was a strong SI in telecom and defense, helped TCS remove business
overlaps.

Highlights

  • Bagged $400 mn five-year
    ABN AMRO apps support contract with Infosys

  • Landmark five-year Rs
    1,000 crore Tata Tele IT infrastructure management deal spread over
    five years



l
Start-up Year: 1968
l
Products & Services: Software Services, IT Consulting, BPO
l
Branches: 162
l
Address: 11th Floor, Air India Building, Nariman Point, Mumbai
400021
l Tel:
67509999
l Fax: 56689455
l Website: www.tcs.com

Strengths

  • Skills of CMC and Tata
    Infotech help win outsourcing deals

  • Consulting emerged as a
    lucrative business stream generating $65 mn

Weaknesses

  • Margin vulnerability to
    growing wage pressures

  • New customers account
    for just 5% of its revenues

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In India, e-Governance was a big thrust. TCS implemented MCA-21, India's
largest e-Governance initiative by the Ministry of Company Affairs, and the
Andhra Pradesh Rural Employment Guarantee System. To mitigate attrition
challenges that IT companies in big Indian cities are facing, TCS unveiled plans
for two large campuses in Gandhinagar and Pune.

S
Ramadorai,
CEO & MD

S Mahalingam,

CFO

N Chandrasekaran,
head, Global Sales &
Operations


S Padmanabhan,
head, HR

Phiroze Vandrevala,
head, Global Corporate
Affairs

To pep up the board, TCS appointed Prof Clayton M Christensen, an expert on
disruptive technological innovation. Overall, this $3 bn software supremo is
making a mark as a true Indian MNC.