1. Tata Consultancy services Asia’s Services Giant

DQI Bureau
New Update

Asia’s largest software exporter, with revenues of Rs 3,142 crore, is this year’s DQ Top 20 company No 1. The beginning of the year saw some calling TCS a ‘lumbering giant’, one whose very size and diversity would make it difficult for it to sustain growth rates. By the end of the year, ‘nimble’ had replaced ‘lumbering’, as the Tata Group IT flagship romped home with record numbers, wresting the number one slot back from last year’s leader




  • Strength: Among the largest consulting companies in the region, with a strong brand 
  • Weakness: Very small domestic base
  • Opportunity: Telecom solutions
  • Threat: Smaller companies in the consultancy space



  • Commissioned the latest 64-bit zSeries eServer from IBM at an investment of Rs 25 crore
  • Number of centers assessed at SEI CMM Level 5 increased to 13 from seven in the previous year


CEO: S Ramadorai 


Consultancy, systems integration, custom software development, packaged software

Lotus IBM, Oracle, Sun Solaris, IBM Tivoli, UGS, Symantec, Netscape, Microsoft, IBM, Forbes

Gokak, Tata Teleservices, Redington, Jataayu Software



Air India Building, 11th Floor, Nariman Point, Mumbai 400021

TEL: 2024827 FAX: 2040711 WEBSITE:

This services supremo realigned itself along industry and service lines. Growth rate doubled and stood at 54.5%, against 23% in 1999-00. Revenues increased by Rs 1,108 crore over last year’s figure of Rs 2,034 crore. With over 800 clients, seven of whom were Fortune 10 companies, TCS emerged on top. And exports made up 91% of overall revenues while the company sharpened focus on emerging markets like Latin America, East Europe, West Asia, South Africa and China. During the fiscal, TCS opened nine new offices, taking the total to 82 across 23 countries. This included an office in Singapore for giving a push to the company’s business in the APAC region.

Projects poured in from as many as 50 countries, new practices being strategic consulting, computer security and mobile computing. In the domestic market, it undertook projects like public debt office computerization for the Reserve Bank of India, structured financial messaging solution for the Institute for Development and Research in Banking Technology and implementation of an integrated brokerage system at the stock exchanges in Bangalore and


2000-01’s products included e-IBS, an on-line trading system for brokers; maintenance management system, a software package to streamline the maintenance in manufacturing and processes; CustConsol, a software that helps standardize and consolidate databases; Infrex, a rule-based engine to define business rules; and FIG, generic messaging middleware for the banking and finance vertical.

TCS commissioned the latest 64-bit zSeries eServer from IBM at an outlay ofÂ

Rs 25 crore, becoming the first company in the Asean and South Asian region to use this mainframe. The company also entered into a partnership with HDFC Bank to create a JV called Intelenet Global Services, aimed at providing IT-enabled

serices to customers overseas. As for the new opportunities: VoIP and mobile computing.