Ranthambhore Tours Roaring with ERP

A small travel agency leverages ERP and achieves some spectacular results

If you think ERP is for large enterprises, think again. A speciality travel agency - Ranthambhore Tours & Travels, a leading  Safari & Tour Services operators in Sawai-Madhopur, with just about 13 employees but caters to about 5,000 guests per annum has adopted an ERP solution for better operational efficiency.In a vertical like Travel, irrespective of the size, its technology that enables business. Lets look at how this small enterprise leveraged on technology. According to sources at Tally, it said, " Tally has been front-ending innovation by simplifying business for its customers for decades. The success of the Tally ERP 9 solution reflects the company’s commitment towards innovation and unmatched customer service and support towards medium and small business across India."

Business Challenge

Like any small enterprise, the agency was using IT in  heterogeneous way. For instance, it was managing its accounts using  Microsoft Excel and most of the order booking was still manual, this clearly made real-time information access and processing difficult, leading to inconsistency in data management and MIS access. These challenges made it imperative for it to look for a suitable business management solution that could automate and streamline their processes to increase visibility and save crucial business time. Even though it was using and earlier version of Tally which it implemented in 2005, it still had information silos hence unable to benefit fully from it.

Fixing IT

It realised that a fix requires automation of all its business operations and it opted for  Tally ERP 9 software package from Tally Solutions last year. The operator is now covering a range of operations, from order booking to in-depth MIS queries, using the new solution  Other services including arrival-transfer assistance, game drives, sight-seeing, and taxi bookings are also managed successfully.

Ranthambhore Tours & Travels first adopted Tally in 2005, which was upgraded to Tally ERP 9 Silver, and later to Tally ERP 9 Gold in 2013. A decade-long Tally customer, the company has seen major transformations to its business after implementing Tally ERP 9.

Now that this enterprise is using the solution for more than year, lets look at some benefits.

Post Deployment Benefits

Small or big IT is all about tangible RoI. As we look at this instance, the ERP solution deployed has led to significant improvements in business processes and that translated into  increased ability to respond to financial queries in real time. The company has also witnessed huge improvement in service delivery of over 90%, as well as, 50% reduction in data entry time. In addition, it saw  30% reduction in delays related to outstanding collections, improving the efficiency of the operation further. In all it is now able to mange its accounts and receivables with higher precision, while maintaining transparency in its book-keeping operations.

Quips Sheik Moin, Proprietor, Ranthambhore Tours & Travels., " We were one of the first tour operators in Ranthambhore to automate business operations, and we have continued to stay on top of our game using Tally ERP 9. The flexibility and simplicity of usage offered by the software ensures that all my staff can operate it hassle-free and without requiring any additional training."