Building up a muscular online technical support, MyOperator partners with Canon India. The partnership aims at augmenting Canon’s employee facilities with the integration of its toll free number into their system. As per the agreement with the leading call management system, Canon India will be using its toll free number as a technical helpline number for its own employees. This association would enable Canon employees to resolve technical queries and issues at a faster pace.
Commenting on the association, Mr. Ankit Jain, Founder & CEO, MyOperator, said, “Every industry today is adopting cloud telephony services to add to their efficiency in one way or the other. We are positive that with our services, we will be able to fulfill the company’s requirements and continue adding value to the brand Canon.”
Vivek Kumar Malik, ME Training Department, Canon commented, “We associated with MyOperator recently and it’s certainly been a very useful platform for us. It has helped us to build up a reliable and robust online technical support system. Having MyOperator on board with us, we could strengthen and optimize our service support operations. With MyOperator, we experienced hassle free transition to a new system. The availability of the system is good and we are able to extract much needed daily and monthly reports in sync with our requirements in a very user friendly manner. With the said benefits, MyOperator stands out among other vendors. Now we are able to reach out to more number of engineers and business partners. In a nut shell, collaboration with MyOperator has been significant for us and we wish to continue to work closely to make the system even better for all our stakeholders.”
The toll-free service comes with a smart Call Management System [cloud based PBX system, MyOperator] to help small companies generate more business and project a bigger and professional image. The companies can also route its Toll Free Number instantly to any number which enables them to answer the calls from cell phones, home phones or from a phone in another country.
This is a system which needs no setup or maintenance and still gets customers at as low as Rs.1.5 for every new customer. It also automatically manages and maintains customers’ call record along with various other features like, SMS Text Notification, Instant Activation and Complete Tracking with no Set-up fees.