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KDK Softwares launches toll free helpline for resolving GST queries

An Indian software development company in Taxation Domain, KDK Softwares (I) Pvt. Ltd. has announced the launch of a national toll free helpline service for resolving GST related queries. The toll free helpline will be available in 6 languages – English, Hindi, Gujarati, Marathi, Kannada and Malayalam. This toll free (1800 103 9271) helpline service was inaugurated by Chief Guest, Shri Rajeev Swarup (IAS), Principal Secretary – MSMEs, Govt. of Rajasthan and Guest of Honor, Shri Ajitabh Sharma (IAS), Commissioner Industries, Govt. of Rajasthan.

Government has already announced the GST registration program and under this GST regime and states like Gujarat (78.36%), Madhya Pradesh (76.87%), Chhattisgarh (74.49%), Rajasthan (67.13%), West Bengal (60.58%), Chandigarh (53.13%), Jharkhand (56.29%) have observed a huge response on VAT to GST transition. On the other side, states like Assam, Arunachal Pradesh, Uttar Pradesh, Delhi, Uttarakhand, Himachal Pradesh, Maharashtra, Bihar have observed poor to average response. States like Kerala, Tamil Nadu, Karnataka, Telangana and Andhra Pradesh have started the registration program from 1st of January, 2017 and will be ending it on 15th of January, 2017. (Source: https://www.gst.gov.in/enrolplan) Once the first round of registration of GST will get over, Government will launch the second round of registration from March 2017.

Shri Rajeev Swarup (IAS), Principal Secretary – MSMEs, Govt. of Rajasthan, said, “As the GST will be rolled out soon, small industries will be looking for helping hands on transition from multiple taxes and filing of returns with separate departments (VAT) to one tax (GST). Unlike the existing return processes, the GST requires to be filed every month by the businessmen which will make it easier once the ‘hands on’ processes are set. Toll Free Help Line is a great initiative by a Jaipur based tech company and business fraternity should utilize this one stop GST helpline to resolve their queries.”

“KDK Softwares’ toll free helpline will create an eco system within the business fraternity for resolving queries on GST. We had run this toll free service for 5 days on trial basis and responded 1800+ queries of a limited group, mostly CAs. About 34% of query callers were consulted on complete GST enrollment process. We have created a built-in capacity of handling 1500 calls in a day. We are also offering this service in 6 major languages, English, Hindi, Gujarati, Marathi, Malayalam and Kannada with a plan of adding more regional languages in coming few months.” said Mohit Bhambani, CEO of KDK Softwares (I) Pvt. Ltd.

While all the existing tax payers registered under VAT, Service Tax, and Excise are required to furnish the details at GST Common portal for the purpose of migrating themselves into GST regime, the clerical and technical burden is going to mount on tax consultants and professionals. The transition period will have existing tax return processes running parallel to the GST regime, the MSMEs and small dealers/business owners will have confusions and queries on conversion of the multiplicity of taxes to the simplicity of taxes, GST. KDK Softwares’ initiatives will help with this toll free helpline by consulting on GST taxation queries and issues.

Within the target dates, all businesses need to build internal capacities to keep pace with the technical knowledge on GST procedures. For the purpose of creating bridge between MSMEs and Governments, it is essential to have volunteers who help in smooth implementation of GST. KDK Softwares claims of having a strong professional team who has expertise on taxation domain. Over 50 highly trained professionals includes CAs, CSs, Low Experts, Software Engineers and domain experts who are always available to serve to the MSMEs.

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